Support Services

Are you a current customer needing support? Contact our Customer Care Team by calling 1.800.382.6200, Option 0, or by emailing them at

We’re with you every step of the way and available 24/7/365.

(Yes, even Christmas.)


Repair Services – From on-site repairs performed by our field service team to our in-house depot repair, our teams are the best in the business. Need something in a hurry? Our advance exchange program makes sure you’ll have your hardware replacements the next day.

Remote Care – Our Remote Care team is at the ready to help with Windows updates, asset management, hardware monitoring, anti-virus protection. We can even remotely access individual restaurant systems to save you from costly on-site visits. We’re there to make sure your system is always operating at peak efficiency so you can focus on your food and guests.

Menu Management – Like a drive-thru during the lunch rush, we’re all about speed. With menu management, our team can help you make changes quickly across every location while keeping everything consistent.

24/7/365 Help Desk Support – When you need help, you need it NOW. PAR’s Help Desk is always available by phone or email to swoop in and save the day by quickly diagnosing and solving problems to minimize downtime and let you get back to business.

Support for Every Situation

A lot of things can happen in your restaurant but, luckily, we have the experience and know-how to quickly get your restaurant back on track. Our support packages come in three levels, so no matter what you need we’ll be able to help you when you need it most.

Need support for something you don’t see on the list?

Let us know and we’ll work with you to craft the perfect plan!

Let's Get Started

Want to learn more about which PAR Services are right for you? Fill out the form below and a PAR representative will be in touch as soon as possible.

Note: If you are a current PAR customer who needs product support, please call 1.800.382.6200, Option 0, or email