PAR’s expertise in the restaurant and retail businesses from over 35 years of experience in the industry, allow us to understand your business, and provide you with the help you need to keep your POS system running smoothly. We understand the critical nature of keeping your POS system continuously operating at a high level of performance.
PAR’s dedicated Support Center experts are on call and committed to resolving your issue as quickly as possible, and providing customer satisfaction.
When a system is down, for whatever the reason, our top priority is to solve the issue, so customers can continue to efficiently run store operations. Our Support Center provides customer service and technical support, and allows you to resolve your issues quickly from a single point of contact, whether you need help understanding the status of an order or need help addressing issues with your POS system.
Our PAR Support Center is on call 24x7x365 with a highly-experienced team of passionate and specialized professionals to quickly troubleshoot system issues to resolution, including remote diagnostic capabilities. The Support Center is our “lifeline” to our valued customers, and we proficiently employ Level 1 and Level 2 software technician specialists, who are experts in their customized field. Our Support Center offers multiple service options, customized contracts that make sense for you and your business needs.
With real-time access to PAR’s exclusive knowledge management system and real-time collaboration tools, our Help Desk specialists are virtually linked to an extended team of subject matter experts who can assist in customer resolution. PAR’s dedicated Support Center experts are on call and committed to resolving your issue as quickly as possible, and providing customer satisfaction.