PAR understands that a thoughtful Onboarding process is the key to
providing value to each of our customers.
Benefits of Onboarding
Outline Scope of Work
Serve as Communication Link
Project Management Organization
The Product Management Organization is the first service group that a customer will encounter at PAR. The role of this team is to work with each customer to ensure that all requirements are documented and addressed. Our project management staff are trained to design a project plan that will ensure a functioning ecosystem for each customer while implementing best practices and aligning both PAR and the customer for success. As the project unfolds and the solution deploys to each location, these experts monitor project activity and assess for risk and continual improvement opportunities.
Our team of Solutions Architects prepare customer for success through training and consultation, creating a solution and workflow that addresses customer needs. PAR understands that a thoughtful Onboarding process is the key to providing value to each of these customers. By guiding the Corporate customer through both solution design and deployment planning, using PAR’s experience to assist in planning for the franchisee experience and ultimate guest experience, our clients achieve maximum value from their investments. This team provides training during the concept build and onboarding process to ensure each client is fully prepared for success. PAR also provides training at the store and franchisee level, through on-site, remote, and computer based training.
The PAR Deployment team provides services which include installations schedule management, store-level Onboarding and discovery to ensure each store has a positive experience receiving their new POS technology, low voltage cabling and permit research, and of course, installation of the point of sale system. Our planners serve as a single point of contact for each franchisee during deployment to ensure the installation and go live of the solution are flawless. Our technicians are experts in the point of sale industry with experience in POS technology, networking, and low-voltage cabling. Unlike our competition, our technician partnerships are cultivated carefully over many years, with each technician requiring careful scrutiny and training prior to joining the PAR team.