Our Service. Your Way.

Our focus on the Customer Journey, the delivery of quality products, and our best in class suite of services set us apart from the rest.

Consisting of Project Management, Professional Services, and Deployment, PAR understands that a thoughtful Onboarding process is the key to providing value to each of our customers.

 

By guiding the customer through both solution design and deployment planning, PAR is here to assist you achieve maximum value from you
investments.

Customer Success

From initial Onboarding to project completion, Customer Success works with all departments across PAR including development, customer support, marketing, sales, project management, and professional services. Through continuous collaboration with other teams, Customer Success coordinates hand-offs, participates in status meetings, and gathers customer health data. This committed team focuses on measuring progress with our customers’ definition of success in mind.

Technical Support Center

Our PAR Help Desk is available 24x7x365 with a highly-experienced team of passionate and specialized professionals to quickly troubleshoot system issues to resolution, including remote diagnostic capabilities.

Managed Services is a subdivision of our Technical Support Center, offering continued optional support throughout the roll-out phase, with hands on training and consulting services.

 

Service Repair

Our Service Repair Department is comprised of our direct Field Services team that is strategically placed throughout the country, and our Advanced Exchange and Depot Repair Center. Each team is highly knowledgeable and devoted to supporting and solving any issues that arise.

Choose from our flexible service plans, and focus on your business while we take care of the technology.

“We spent way too much time on solving technology issues…we’ve been getting very good support and even guidance from PAR. It’s really made the business much stronger. We can focus on the primary drivers of our restaurants. And that’s really important.”

Phil Friedman, CEO

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