Our Service. Your Way.
Our focus on the Customer Journey, the delivery of quality products, and our best in class suite of services set us apart from the rest.
From initial Onboarding to project completion, Customer Success works with all departments across PAR including development, customer support, marketing, sales, project management, and professional services. Through continuous collaboration with other teams, Customer Success coordinates hand-offs, participates in status meetings, and gathers customer health data. This committed team focuses on measuring progress with our customers’ definition of success in mind.
Technical Support Center
Our PAR Help Desk is available 24x7x365 with a highly-experienced team of passionate and specialized professionals to quickly troubleshoot system issues to resolution, including remote diagnostic capabilities.
Managed Services is a subdivision of our Technical Support Center, offering continued optional support throughout the roll-out phase, with hands on training and consulting services.
Our Service Repair Department is comprised of our direct Field Services team that is strategically placed throughout the country, and our Advanced Exchange and Depot Repair Center. Each team is highly knowledgeable and devoted to supporting and solving any issues that arise.
Choose from our flexible service plans, and focus on your business while we take care of the technology.