Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships, dramatically increasing lifetime customer value.
- Punchh Acquire allows you to accelerate the performance of your brand’s customer acquisition strategies with best-in-class CRM and engagement. Reach and convert anonymous customers into known customers
- Punchh Offers provides the ability to easily convert customers from anonymous to loyalists with targeted and trackable offers. Engage consumers with offers at the right time over the right channels to drive participation and redemption rates.
- Punchh Loyalty enables you to design and execute loyalty programs tailored to your brand and your customers. Drive higher program adoption rates, frequency, and spend.
- Flexible platform with unique data sharing
- Native online mobile ordering
- Personalized menu configurations
- Comprehensive, flexible loyalty structures
- Print offer codes on every receipt
- Enter offer codes/user emails using alpha/
- Create header text/trailer on receipt; disable
- Create anonymous/new users
- Look-up user and rewards
- Check-in via QR or offer code, loyalty card scan,
or contact information
- Redeem multiple offer codes via scan or
- Redeem combinations of offer codes
- Complete/print order, temporarily store check
data for eventual transfer
- Log responses for all API calls to Punchh
“Punchh gives us a way to strengthen and create relationships with consumers. It’s a platform that we can almost completely control in terms of what we want to say, when we say it—and it’s a way to stay relevant with guests. “
– Jodie Conrad
VP of Marketing, Fazoli’s