Nutritious, Affordable, and Delicious Fare In A Friendly Environment:
Laughing Planet Case Study
How did a cloud POS solution help this quick service better accommodate customers’ requests?
Laughing Planet Café isn’t your typical quick service restaurant. Specializing in vegetarian, vegan, paleo, and gluten-free dishes, Laughing Planet has a mission to know exactly where all their ingredients come from, and that they have been grown and produced with passion and integrity.
Dining at Laughing Planet is all about the experience. Walk in to one of their 17 locations and be transported to a lively, friendly atmosphere where laughter among family, friends, and co-workers is highly encouraged.
Offering dishes with multiple ingredients and a menu that is meant to cater to different diets, Laughing Planet customers often request substitutions and modifications to their orders – something the previous POS solution struggled with.
Now with PAR’s cloud-based Brink POS® Software solution fully deployed, Laughing Planet can better accommodate their customers’ requests and track all information in the cloud for better reporting. Brink has also allowed employees to spend more time interacting with customers and less time inputting orders.
“The implementation of Brink has helped us streamline our business operations by quickly having access to sales data from all of our 17 locations with a few clicks of the computer,”
Vanessa Parscale, Controller, Laughing Planet.
Having access to this information will help Laughing Planet better review trends in their orders, so they can continue to provide the dishes and experience their customers crave.