The rise of third-party delivery services is not lost on those working in the restaurant industry. According to recent statistics, delivery sales are slated to grow at triple the rate of in-store revenue through 2023. The biggest growth factor? Digital ordering and third-party food delivery services.
Although a majority of orders are still coming into restaurants through face-to-face interactions with guests, a growing number of orders are coming in through online and mobile sources without the customer ever being present. Third-party services like UberEats, Grubhub, DoorDash, and Postmates are changing the way customers order food and altering the way traditional restaurants operate. The result is the need for a point of sale system that can accurately and quickly funnel orders into the kitchen but still allow them to be separated for pick-up by delivery platforms.
As more concepts explore the possibility of cloud, ghost, or dark kitchens, PAR is making the transition easier for restaurant owners and operators. We’ve adapted our best-in-breed Brink POS solution into a full-service bundle that makes it easy for ghost kitchens to receive orders and process them in real-time without having to purchase a customer-facing terminal.