PAR Springer-Miller Releases Newest Update of ATRIO™ Guest Experience Management System

Purpose-built for the Cloud System Increases Feature Velocity

STOWE, VT – (June 25, 2012) — PARSpringer-Miller Systems, Inc. (PSMS) — a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the leading provider of guest-centric hospitality management systems today announced the release of the latest version update of its next generation hospitality management system, ATRIO Guest Experience Management.  The ATRIO hospitality technology platform is the most significant technology development to occur in the hospitality industry in the last 25 years.

With ATRIO, PAR Springer-Miller Systems has pioneered and delivered a new generation of technology for the hospitality industry; moving the hospitality industry to The Cloud,  to a new user experience, and to a new way of doing business. View the ATRIO: Hotel Diva Case Study video to experience how ATRIO has moved this San Francisco boutique hotel.

Feature Velocity

ATRIO’s modular architecture enables PAR Springer-Miller to rapidly develop and deploy new features. The latest release includes many new features, reports and integrations that continue to lead the industry in hospitality technology innovation. At the core of ATRIO, the Enterprise Service Bus (ESB) allows for seamless integration of legacy, current and future capabilities. In addition, highlights of ATRIO’s feature velocity and integration include:

  •  Data Security- The PCI Security Standards Council has validated the ATRIO Payment Engine as a compliant application. Designed to isolate and protect sensitive cardholder data, ATRIO’s innovative Payment Engine simplifies this aspect of PCI compliance for hotels.
  • Ease of Integration – HTNG has certified ATRIO Guest Experience Management as conformant to the Web Services 2011A Product Specification

Purpose Built for the Cloud

Able to leverage all the advantages of cloud-computing, ATRIO dramatically reduces on-property technology requirements and the associated support staff. By deploying ATRIO in the cloud, sensitive data moves safely off-property, reducing risk and enhancing information security. Available as a service, ATRIO converts what has historically been an expensive capital expense to a more affordable and predictable operating expense.

Revenue Manager Landing Page in ATRIO

Designed for People

ATRIO simplifies operations at all touch points and engages users with an innovative user experience. Role-based dashboards provide easy access to the most commonly used data and tasks. The task-based design of ATRIO guides the user through their job naturally rather than forcing them to conform to software design. The “walk up and use” simplicity of ATRIO ensures zero training usability across roles and user demographics. ATRIO is internationally capable with full support for multiple languages, currencies, date formatting, taxation nuances, and cultural differences. The use of universal icons increases the scanability of the application, allowing all users to work more efficiently. ATRIO incorporates the fundamental design concepts from Microsoft’s Metro UI, making it poised to succeed in usability well into the future.

From “Guess Again” to “Guest Again”

Building on PAR Springer-Miller’s 27 years of experience providing guest-centric hospitality systems, ATRIO enables employees to be pro-active guest-service ‘super heroes.’ ATRIO’s unique Touch-First user experience maximizes heads-up time so your team can focus on the guest and deliver more personalized service. The ability to run ATRIO on a workstation, tablet or mobile device delivers technology when and where you need it — improving the guest-experience  while  providing guest self-service opportunities.

From guest-centricity to feature velocity and the user experience, ATRIO is designed from the ground up to be flexible, modular, and easy to use. It will differentiate hotel brands, and allow these organizations to capitalize on advances in technology more quickly than the competition.


About PAR Springer-Miller

Since 1984, PAR Springer-Miller Systems, Inc. has earned its reputation as the experts in the operation and development of guest-centric hospitality technology systems. The company’s pioneering SMS|Host® Hospitality Management System set the standard in guest-centric property management systems. The company also offers SpaSoft®, a dynamic activities management/scheduling software solution, specifically designed to meet the unique needs of resorts, day spas, medi-spas and health clubs. Boasting some of the world’s most exclusive resorts and hotels as customers, the company is now revolutionizing the industry with the ATRIO hospitality technology platform. ATRIO is moving hospitality to The Cloud, a new user experience and to a new business paradigm. Learn more at


About PAR Technology Corporation

PAR Technology Corporation creates and markets products that help hospitality operators around the world to better manage money, materials, people and the guest experience. PAR has provided hardware, software and services to the world’s largest restaurant chains and their franchisees for over 30 years. Today the Company’s extensive offerings include technology solutions for the full spectrum of hospitality operations, from boutique hotels and independent table service restaurants to international QSR chains, all backed by PAR’s global service network. The Company has over 50,000 installations in 105 countries worldwide. PAR is also a leader in providing computer-based system design and engineering services to the Department of Defense and Federal GovernmentAgencies. PAR Technology Corporation’s stock is traded on the New York Stock Exchange under the symbol PAR. For more information visit the Company’s website at