New PAR EverServ POS Offering Enables Restaurants to be More Efficient, Flexible and Ready for the Future
New Hartford, NY – March 16, 2011 – Leveraging its more than 30 years experience designing technology for the largest restaurant chains in the world and using the latest technologies, ParTech, Inc. (PAR) has developed, from the ground up, the QSR industry’s most advanced enterprise point-of-sale (POS) system. PAR today announced the general release of its new enterprise POS software solution, PAR EverServ® QSR, that enables operators to transition to a flexible and efficient POS system that optimizes customer service and provides the foundation to enable future business initiatives. ParTech, Inc. is a wholly owned subsidiary of PAR Technology Corporation (NYSE: PAR).
There is a tremendous shift underway in consumer spending and dining habits that is causing operators in the hospitality industry to respond to these changes with an enhanced level of nimbleness and agility. Restaurant operators are rethinking and retooling their IT infrastructures while evaluating alternatives to optimize their current operations and provide the flexibility to adapt to the rapidly evolving business requirements.
“Traditional methods of restaurant marketing, order taking, payment, supply chain management, and operations are being replaced by entirely new approaches to managing and influencing a dining customer’s behavior – from long before they venture to place their order, to long after they have finished their meal,” said Scott Langdoc, Chief Technology Officer, ParTech. “The PAR EverServ POS suite was born with this new environment in mind, focusing on usability, integration, and flexible order management. Its Microsoft.NET architecture, SOA-centric foundation and enterprise scalability provide operators the platform to simplify the process of adding new capabilities (mobile, social media and loyalty) to interact with the new generation of consumers.”
The PAR Everserv QSR Suite is built on the Microsoft .NET framework, which supports visually stunning user experiences, seamless and secure communication, and the ability to model a range of business processes. Also, the EverServ QSR point-of-service software is optimized for use with the Windows Embedded POSReady2009 platform and has been tested on Windows Embedded POSReady 7, Microsoft’s next generation platform delivering the power of Windows 7 to point-of-service solutions. The Windows Embedded POSReady 7 community technology preview (CTP) is currently available.
“The retail and hospitality industries continue to seek opportunities to deliver compelling, personalized, and fast service that exceeds the expectations of their customers,” said Valerie Olague, group marketing manager for Windows Embedded at Microsoft. “We’re pleased to work with ParTech and our entire ecosystem of industry partners to help equip businesses with the agility they need to quickly respond to shifting market trends and consumer preferences.”
The PAR EverServ QSR Suite delivers a complete solution to enable restaurant operators to optimize the level of service and interaction with their customers:
PAR EverServ QSR – Leveraging its rich technology and industry expertise, PAR designed and developed the application platform to meet the changing needs of restaurant operators and leverage the latest technologies. Built on a service-oriented architecture (SOA), PAR EverServ QSR is designed as an enterprise platform with an open architecture which makes it: simple to integrate, quick to configure, fast to implement, easy to support and highly available. EverServ QSR features time-saving order taking functionality, including extensive modifier, combo and conversational ordering capabilities. With advanced suggestive selling tools and integrated marketing/order confirmation displays, QSR helps restaurants generate incremental sales. The PCI Security Standards Council has evaluated and determined that the latest version of PAR EverServ QSR complies with Payment Application Data Security Standard (PA-DSS) v1.2.
PAR EverServ Enterprise Configuration Manager – A Web-hosted master data management system simplifies the process of distributing and ensuring the accuracy of data across multiple locations and sub-systems. One central database drives the content across the entire organization, from just a few locations and terminals to globally deployed QSR concepts, and serves as the single version of the truth. Enterprise Configuration manager simplifies your data management so you can spend more time focusing on what really matters – your operations.
PAR EverServ Back Office – POS back office tools for improved decision making which automate and streamline daily administrative duties, allowing managers to focus on what really matters—customer service, employee utilization and store performance.
PAR EverServ Operations Reporting – A Web-based enterprise reporting service that consolidates transactional data from as many restaurants as required. Accessing an executive dashboard, management gets clear visibility of up-to-the-minute financials, sales analysis, marketing, inventory and workforce, providing all the information intelligence necessary to optimize your restaurant operation.
PAR EverServ Remote Care – A Web-based, PAR-managed service that delivers IT maintenance support and proactively monitors customers’ point-of-sale (POS) equipment, manager workstations and other network devices to keep the IT infrastructure running at peak performance.
PAR EverServ Hardware – PAR EverServ QSR software takes full advantage of the performance and capabilities of PAR’s hardware product portfolio. PAR offers a diverse portfolio of durable and reliable hardware terminals designed to meet the demanding operating requirements of various restaurant formats. EverServ 6000 offers flexibility, scalability and peak performance in any environment. The sleek, contemporary design of EverServ 6000 LP (Low Profile) makes it the perfect choice for image conscious operators that seek the ultimate in customer friendly service environments. The ultra compact EverServ 2000 is perfect for environments where space is at a premium.
PAR EverServ Services – PAR offers a complete portfolio of services to support restaurants’ technology needs before, during and after a software and/or hardware deployment: integration services, implementation services, professional services, hardware maintenance and help desk.
PAR’s extensive field service team offers nationwide and global coverage for PAR and third-party solutions.
In addition to the portfolio of its EverServ solutions, PAR partners with leading industry technology providers to extend the breadth of its total solution. PAR EverServ QSR integrates with the following technologies from its alliance partners to enhance the total solution offered to its clients:
QSR Automations® – PAR EverServ QSR is integrated with QSR Automations’ ePic® Kitchen Management Solution and is PAR’s recommended kitchen solution for customers. PARs’ support of QSR Automations’ Kitchen Management System simplifies the process of deploying your new system and ensures that the kitchen video system and PAR technology works as a total solution.
911 Software CreditLine – CreditLine payment processing software from 911 Software is integrated with EverServ QSR to simplify deployment and provide fast payment card processing. It provides secure credit, debit card, and gift card processing and is fully compliant with the latest CISP Payment Application Best Practices security requirements and is designed in accordance with PCI Data Security Standard Guidelines. CreditLine gives you the freedom to choose your own processor and there are no ongoing charges transaction fees or surcharges.
For more information about PAR EverServ QSR software or PAR dealers, please contact us at 800-533-2118 or firstname.lastname@example.org.
About ParTech, Inc.
ParTech, Inc. (PAR), a wholly owned subsidiary of PAR Technology Corporation, has built its more than three decades of success around delivering advanced point-of-sale and enterprise back-office solutions for restaurant and retail operators worldwide. PAR has provided hardware, software and services to the world’s largest restaurant chains and their franchisees. The Company’s extensive offerings are backed by PAR’s global service network and its Boundless Hospitality™ vision for enhancing restaurant operations in a new era of dining out. The Boundless Hospitality vision drives the development of game-changing solutions, and is supported by a partner ecosystem that accelerates innovation more quickly than possible for any single company working independently. The Company has more than 50,000 installations in 110 countries worldwide. In addition to solutions for the restaurant industry, PAR products are improving the customer experience in retail, including the cruise, hotel, casino and entertainment industries. PAR Technology Corporation’s stock is traded on the New York Stock Exchange under the symbol PAR. For more information visit the Company’s Web site at www.partech.com.