Customer Success

Assisting Your Restaurant Every Step of the Way.

Smiling restaurant employee

Communication is Key

Communication between your team and ours is the key to serving and delighting each of our valued customers. Our Customer Success team is dedicated to your goals- bringing loyalty, enthusiasm and expertise to assist in achieving your desired outcome.

Our Main Mission

Customer Success shares YOUR voice and stays engaged with all departments through all elements of the customer life-cycle. Our main mission is to advocate for each individual customer, act as a point of contact and channel communication, identify customer goals and work with you to measure progress and attainment of your goals.

Woman Enjoying a Meal at a Restaurant
employee pouring cappuccino

Our Team's Focus

From initial Onboarding, to project completion, Customer Success works with all departments across PAR including development, customer support, marketing, sales, project management, and professional services. We continually work with other teams at PAR to coordinate hand-offs, participate in status meetings, and gather customer health data. Our team focuses on measuring progress with our customers’ definition of success in mind.