The Value of Integrations

Whether you’re a corporate franchisee, a single unit operator, or an up and coming new trend, restaurant brands have more choices than ever before when evaluating the “next big thing” to introduce as part of their technology stack.

In our 2019 Restaurant Technology Trends Report, we worked with 14 of our valued integration partners to identify some of the up and coming trends that we predict will affect the restaurant industry this year.

One of the biggest takeaways is that building a robust partner ecosystem to plug and play into your restaurant technology is more popular than ever before.

Restaurant POS Integration

Why Integrate?

Do all your technologies and interfaces know each other? Are they well acquainted? Do all parts of your restaurant point of sale solution “talk” to one another?

When all elements of your POS ecosystem operate as one:

  • Your business will become more profitable
  • Your operations will become more efficient
  • Your devices will become more secure
  • Your stress as a business owner will be significantly lowered

As the industry and market trends evolve at an unprecedented rate, the advantages of integrating your ecosystem to compliment your entire POS solution are substantial.

As customer needs change, restaurant operators continue to enhance and expand their customer interaction capabilities to adapt to the evolving restaurant and dining environment.

By expanding and extending your platform through integrations, you can offer your customer the ultimate and optimal guest experience, while improving customer support and reducing the total cost of ownership of your solution.

Advantages of Integrated POS Solutions

Increased Efficiency: Streamlining all your processes has never been more important than in today’s competitive market. Online OrderingLoyalty, Payroll, Gift Card, Delivery, and Inventory to name a few, are all part of the daily ecosystem utilized by restaurants. Search for a POS vendor that can offer a rich network of integration partners to compliment your entire solution.

In an ROI study by Nucleus Research, they found that by adopting an integrated methodology, companies accelerated their financial close times by up to 50%, increased sales productivity by 12.5%, and increased inventory by 50%, amongst other efficiencies.

Cost Savings: Why maintain and install multiple applications, or juggle multiple vendors if you don’t have to? Lower costs, and the number of headaches as a business owner by implementing an integration strategy.

Business Growth and Development: With an integrated system, expansion to additional sales channels, or multiple store locations can be achieved much quicker. Companies can also upsell and cross-sell more efficiently to their existing customer base because of the improved visibility they obtain.

When all elements of your POS integration ecosystem operate as one, your business will become more profitable, your operations will become more efficient, your devices will become more secure, and your stress as a business owner will be significantly lowered.

As the industry and market trends evolve at an unprecedented rate, the advantages of integrating your ecosystem to complement your entire POS solution are substantial. As customer needs change, restaurant operators continue to enhance and expand their customer interaction capabilities to adapt to the evolving restaurant and dining environment.

By expanding and extending your platform through integrations, you can offer your customer the ultimate and optimal guest experience, while improving customer support and reducing the total cost of ownership of your solution.

How to Build your Ecosystem

Freedom of choice!  In today’s restaurant technology environment, there are more choices than ever before.

Not just in the world of restaurant point of sale systems, cloud-based software, loyalty programs, data analytics, and enterprise reporting to name a few, but in all verticals and markets surrounding the restaurant industry.

With your software at its core, allow your system to connect to integrators and build extensions to expand your business. Potential integration areas for your solution:

  • Online Ordering
  • Data Analytics
  • Acquiring Talent Systems
  • Delivery
  • Kiosk
  • Payment
  • EMV
  • Reporting
  • Digital Signage
  • Kitchen Video
  • Catering
  • Gift Cards
  • Loyalty
  • Payroll and Labor
  • Credit Cards
  • Inventory
  • Backoffice
  • Employee Scheduling
  • Universal API
  • Video Surveillance

Today, restaurant owners are using sophisticated business cloud software to fuel their growth.

If you are in search of a new POS solution, be sure to ask about integration capabilities, and how to best enhance your operations through these rapidly expanding interfaces.

The restaurant industry itself is experiencing a revival phase due increasing customer demands. As a result of this, restaurant technology is subsequently undergoing a resurgence of its own; but based on merchant demand.

The days of merchant’s leveraging one technology provider to fulfill all their needs are long gone. Merchants and consumers alike are demanding a multitude of choices and options in order to create an ideal user experience, one that is Facebook, Twitter, and Instagram worthy.

Adaptation to an Evolving Industry

Restaurant operators must continue to enhance and extend their customer interaction points to adapt to the evolving restaurant environment.

PAR works closely with a large network of Restaurant POS Integration Partners to provide certified and supported solutions that complement and integrate with our POS software and hardware. These certified solutions provide new or enhanced functionality for our POS solutions.

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Content updated on February 22, 2019.