Turns out, most quick service restaurants likely already have the pieces in place to make a run at the chicken sandwich.
It’s often been said here at PAR that the restaurants of tomorrow are going to look nothing like the ones of today. More often, daily tasks are being completed with the support and insight of data, from what items are on the menu to how people purchase and pay for their food. When McDonald’s bought
So far, 2020 has certainly been a year. How you define it from there really depends on if you’re a glass half-empty or half-full kind of person. For the restaurant industry, one word comes to mind: resilient. Not to describe the year, but all the courageous hard work of essential team members and restaurant operators
These are fast-changing times in the restaurant industry. For the first half of this year, drive-thrus were one of the few ways for consumers to order food from their favorite QSRs. Consequently, more restaurant operators are focusing on collecting drive-thru data to improve speed of service and other metrics. Below, you’ll find two key ways
Contrary to public opinion, artificial intelligence (AI) can help your employees do their jobs better. Rather than viewing AI-based automation as a replacement for their workforce, brands like Starbucks are rethinking the division of labor to allow employees to focus more on the customer experience. Here are 3 tips to keep in mind as you
Since the start of the digital era in the mid-20th Century, technology has transformed from a differentiator to a necessity. By the 2000s, many restaurant brands focused on one-to-one marketing, prompting them to create websites to draw in consumers to play games, enter contests and win prizes. Online ads became more targeted based on instant