Our 2020 Restaurant Trends Report covers eleven of the most important restaurant industry trends this year, showing the major impact technology will have on owners and operators as they try to engage consumers in different ways. Below, we briefly cover two sections from the trends report that will affect full service restaurants the most: Digital
Back in 2011, a food technology company called Faasos began a new endeavor. To compete in the small format restaurant and delivery space, Faasos opened 75 QSRs by 2013, only to realize that small capital expenditures and low breakeven points were still not enough to scale its operations and serve its customers effectively. After getting
From 2006 to 2016, full service restaurant (FSR) sales kept pace with the overall restaurant industry, increasing by 56.58% to $291.4 billion compared with a 55.77% growth rate for total restaurant sales of $658.6 billion for the same time period. With the growth of so many dining alternatives, however, it is more difficult than ever
Off-premises ordering totaled $209 billion in 2019 according to some estimates, and the majority, 59.3%, still involved takeout for pickup. With the rise of third-party delivery platforms, more full service restaurants (FSRs) are relying on delivery to grow their sales. Looking at Figure 1 below, third-party delivery has a lot of room left to grow,
Dealing with low employee morale can be difficult for any business, but in the fast-paced world of restaurants, it can threaten to destroy both the experience of your guests and the longevity of your employees. With employee acquisition costs and turnover higher than ever, here are tips for avoiding low morale in the first place:
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