As an operator, you’ve got plenty of challenges to overcome to run a profitable business. Technology can be deployed in a number of ways to help support your business goals and streamline your processes. Here are a couple of tangible steps you can take today to help improve your bottom-line. Engineer your recipes and menus.
If you’re using pen and paper to take inventory, you know which ingredients you need to order for next week. That’s great. But, do you have a true sense for how often each ingredient sells out? Do you know how much money you’re losing to spillage, over portioning, orders being sent back, theft, and more?
A new customer walks into your restaurant. Within minutes, they’re seated, and they’ve placed their order. You dazzle them with quick service, enthusiasm, and great food. They’re already excited to recommend this new discovery to their friends. You’ve basically made it! Then it comes time to pay. For most dine-in restaurants, this is the last
It seems that just about every aspect of the food retailer’s universe has been evolving rapidly, most noticeably the guest experience and the impact that has on front-of-the-house technology. Smartphone usage by guests has been matched by advances in Cloud POS software as transformation finds its way to every order counter and steam table in
Why do you need a loyalty program? Two reasons: It’s cheaper to retain customers than to create new ones. Repeat customers spend 67% more on average than new customers. You need a way to incentivize customers to return, and a loyalty program is crucial to this. Here are some questions to ask yourself when creating
You may not think about it this way, but the guests who enter your stores and pass through your drive-thru lanes bring you more than money and huge appetites. With every transaction, they could be turning over to you their names, email and physical addresses, birth dates, bank account information and their credit card numbers,
For years, POS systems were designed to run inside the four-walls of a single restaurant. These PC-based systems were mostly “bolted on” tools that emulated the enterprise capabilities of legacy client-server environments. They weren’t designed for the complex needs of a multi-unit restaurant operation. Enter Cloud POS. A Cloud POS is a solution in which
The term “big data” has been buzzing around industries and businesses alike with an intense ferocity, making its presence known through countless meetings, emails, publications, strategies and analyses around the globe. Even the concept itself has been personified – now resembling a valuable direct link from your consumer and market to your business itself. It’s important to understand what big data is before
The commonality of security breaches in technology today require restaurants to invest in a way to keep customer date safe. Setting up your customer database in the cloud is an investment, and one that is extremely beneficial in our culture today. Avenues such as downloadable POS reports, pen and pad sign-up forms for promotions, or loyalty punch cards are
There’s a reason why your competitors have already adopted a cloud POS system. We get it. You want your restaurant to stand apart from the rest. You want to provide a unique dining experience for your clientele. The menu and decor is important, of course, but customer service will also be a key contributor to a restaurant’s success. Remember, details
It’s important to understand the many benefits that come with a cloud-based POS software solution, and why it is critical to success in today’s digital world. The restaurant industry is changing at an unprecedented rate. Operators are facing a larger variety of challenges to compete in today’s marketplace than ever before, such as stricter payment