Despite their novelty to the restaurant industry, robots have been around a long time. According to Eric Roberts, the former director of undergraduate studies for the Computer Science Department at Stanford, the ancient Egyptians used water-powered human-shaped carvings to automatically strike bells marking the start of every hour. In 1961, American inventor George Devol was
Back in 2011, a food technology company called Faasos began a new endeavor. To compete in the small format restaurant and delivery space, Faasos opened 75 QSRs by 2013, only to realize that small capital expenditures and low breakeven points were still not enough to scale its operations and serve its customers effectively. After getting
Off-premises ordering totaled $209 billion in 2019 according to some estimates, and the majority, 59.3%, still involved takeout for pickup. With the rise of third-party delivery platforms, more full service restaurants (FSRs) are relying on delivery to grow their sales. Looking at Figure 1 below, third-party delivery has a lot of room left to grow,
Dealing with low employee morale can be difficult for any business, but in the fast-paced world of restaurants, it can threaten to destroy both the experience of your guests and the longevity of your employees. With employee acquisition costs and turnover higher than ever, here are tips for avoiding low morale in the first place:
Quick Response (QR) codes have been around since 1994, when a Japanese company called Denso Wave created the two-dimensional matrix barcode system to track products during manufacturing. By 2011, companies like Skanz were betting they would be the next big thing in social media, creating silicon wrist bands with unique QR codes that would direct
The acquisition of Restaurant Magic this month will increase PAR’s cloud restaurant offerings by providing more inventory management, food management, labor & scheduling, and reporting & analytics solutions to support back-of-house operations. Restaurant Magic’s Data Central Management Suite runs on Microsoft’s .Net global application framework, meaning you won’t experience compatibility issues when integrating it with
Even with more technologies to expedite orders, quick service restaurant employees are getting frustrated. In 2018, QSRs experienced a 150% turnover rate, which MIT’s Technology Review reports as being the worst since record keeping began over two decades ago. This seemingly impossible statistic means that even the people hired to replace those who left their
In the smartphone era where everything is right at your fingertips, social media serves as one of the most engaging and influential means of brand-to-customer interaction. According to PAR’s 2019 Restaurant Technology Trends Report, there are 60 million active business pages on Facebook and 3.1 billion people using social media. With so many competitors and
It’s often been said a picture is worth 1,000 words, but in a world where the average attention span often rivals a goldfish is that really what we want? Restaurant designs, especially new restaurant logo designs, are your best chance to make a great first impression. Mess up that introduction, and customers may get the
With all the possible technology solutions out there claiming to help your restaurant’s operations run better, it may seem like a smart decision to start implementing as many of them as possible. However, in doing that, you run the risk of introducing even more operational complexity and headaches. Once those inefficient processes have become ingrained
How many times have you thought about going out to eat at your favorite restaurant, but then realized that you didn’t feel like leaving the house and would rather have it delivered straight to your door? For an increasing number of people, food delivery is becoming an alluring option, especially because of how convenient it
Taking preventive measures can make a huge impact on the overall security of your restaurant operation, and they don’t require any massive investments in new technology. By leveraging some cybersecurity best practices, you can easily protect your operating systems from cybercriminals and cyberattacks. According to the National Restaurant Association, “The digital age is transforming