Category: POS

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2019 Restaurant Technology Trends

In 1997, Steve Jobs famously said, “You’ve got to start with customer experience and work back toward the technology – not the other way around”. This statement had evolved since 1997, and never resonated more than what is happening now with the restaurant industry.  Customers have come to expect, maybe even demand, a unified guest

Savi

Restaurant technology is evolving at a rapid pace, as highlighted in PAR’s recent Restaurant Technology Trends Report, making data-backed decisions about which technology to deploy is essential to survival in today’s technology climate. Implementing new technology prior to caring for foundational commitments and without data evidence of its promise, is risky. Industry veteran Bob Nilsen

Fourth

Think about your back-office systems, including those used for purchasing, accounts payable, inventory management and recipe and menu engineering. What do they look like? Are they standalone systems, or are they fully integrated? Do these systems communicate seamlessly with one another? Do some talk to one another, while others can’t? How is data shared among

Building Customer Loyalty Using Your Restaurant POS System

If you’ve operated a restaurant for more than 20 minutes, you’ve probably learned that in order to keep living your dream, you’re going to need customers to spend money. They can’t just be one-and-done customers, either. According to one study out of Harvard, increasing repeat customer numbers by as little as 5% can boost your profits between 25

2019 Restaurant Technology Trends

Make a list of the technology systems you presently utilize to run your business.  Add to that list types of systems you would like to implement.  This simple exercise is getting more complicated! As restaurant technology (and technology in general) has changed over the last few years the landscape of systems you rely on to

2019 Restaurant Technology Trends

There has always been 3 ways to grow sales:  more guests, more often and at a higher spend. As a previous restaurant operator (now data hound) it has only become more obvious that frequency is king over the other two. And in fact, one of those other two may actually be negatively impacting future visits.

2019 Restaurant Technology Trends

Labor retention continues to be a significant challenge in the food service industry. Restaurants experience annual turnover rates that are greater than any other sector, sometimes exceeding 70%!  When the employee turnover rate is high, the costs of hiring and training new employees can really cut into potential profits. With increases in costs, labor competition,

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