Category: POS

How to Build Your Restaurant with Your Guests in Mind

Human beings are living in a hyper-connected world, where the demand to manage and juggle multiple careers, responsibilities, family members, and other various obligations have become our current society’s version of normalcy. With over-scheduled, over-committed and fast-paced lifestyles being the new standard of living, consumers are feeling stretched thin more than ever before, and are

Restaurant Technology – Is Financing Smarter Than Paying Cash?

Warren Buffett once offered some concise and simple advice to help people grow our businesses and, in general, live their lives.  “Rule number one: never lose money,” Buffett said. “Rule number two: never forget rule number one.”  When it comes to buying new technology to support your restaurant’s operations, it’s always best to pay cash, right? The conventional thinking is that financing adds a stream of interest expense to

Monkey Media

Technology has always been a big part of my career, and over the last 12 years, I have applied my skills and experiences to the hospitality industry in an effort to support food service operators in their quest to master their takeout, delivery and catering sales channels and operations. At Monkey Group, we pivoted our

2019 Restaurant Technology Trends

In 1997, Steve Jobs famously said, “You’ve got to start with customer experience and work back toward the technology – not the other way around”. This statement had evolved since 1997, and never resonated more than what is happening now with the restaurant industry.  Customers have come to expect, maybe even demand, a unified guest

Savi

Restaurant technology is evolving at a rapid pace, as highlighted in PAR’s recent Restaurant Technology Trends Report, making data-backed decisions about which technology to deploy is essential to survival in today’s technology climate. Implementing new technology prior to caring for foundational commitments and without data evidence of its promise, is risky. Industry veteran Bob Nilsen

Fourth

Think about your back-office systems, including those used for purchasing, accounts payable, inventory management and recipe and menu engineering. What do they look like? Are they standalone systems, or are they fully integrated? Do these systems communicate seamlessly with one another? Do some talk to one another, while others can’t? How is data shared among

Building Customer Loyalty Using Your Restaurant POS System

If you’ve operated a restaurant for more than 20 minutes, you’ve probably learned that in order to keep living your dream, you’re going to need customers to spend money. They can’t just be one-and-done customers, either. According to one study out of Harvard, increasing repeat customer numbers by as little as 5% can boost your profits between 25