Author: Phil Fallico

Phil Fallico is a Content Marketing Specialist for PAR with a passion for intuitive technologies and restaurant industry trends. He has a Bachelors in Marketing from RIT and likes to golf, ski and phrase complex issues facing our world in a simple-to-understand context.

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Before COVID-19, employee training on well established standards for cleaning, cooking, hygiene, separation, and monitoring was the bedrock for food safety in the fast casual business. Proper employee supervision and management can mitigate cases of Norovirus, Salmonella, and E. coli. With the coronavirus, however, measures to mitigate contact with other humans are crucial as well.

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With restaurants taking all the precautions they can to avoid the spread of COVID-19, it is essential to follow the best practices listed below for handling consumer checkouts. For PAR Pay customers, Aurus published this document with guidelines on hygiene best practices, information on contactless capabilities, and instructions for sanitizing payment devices. Here is a


PAR’s 2020 Restaurant Technology Trends Report covers a wide range of topics that are making up some of the most pressing trends in the restaurant industry this year. In our first post for this Restaurant Trends Series, we covered the influence of artificial intelligence on drive-thrus, customer service and labor efficiencies. For the second installment,


Our 2020 Restaurant Trends Report covers eleven of the most important restaurant industry trends this year, showing the major impact technology will have on owners and operators as they try to engage consumers in different ways. Below, we briefly cover two sections from the trends report that will affect full service restaurants the most: Digital


Despite their novelty to the restaurant industry, robots have been around a long time. According to Eric Roberts, the former director of undergraduate studies for the Computer Science Department at Stanford, the ancient Egyptians used water-powered human-shaped carvings to automatically strike bells marking the start of every hour. In 1961, American inventor George Devol was