Simply put, the Hospitality industry is about people and the effect we can have on their feelings – it is far from simply transactional. A couple of years ago I made my journey into the Hospitality industry and have since been amazed by the number of challenges and opportunities the organizations in this industry face. The word, “hospitality” implies friendly – helpful, generous, kind, entertainment, etc. I like

Fast-moving lines ensure customers are receiving food quickly, heightening customer satisfaction. One major goal of every quick service restaurant (QSR) is to keep the lines moving. Fast-moving lines ensure customers are receiving food quickly, heightening customer satisfaction. At the same time, it also means more transactions take place, equating to increased profit. Of course, having a trained