If you live on the East Coast or Midwest, you are probably really feeling the winter blues by now. January – March tend to be slower months for restaurants, especially when its 10 degrees outside and Netflix and the couch is calling your name. So, how do you get customers to bundle up and head
No matter how good your product is, if you have poor customer service that will always leave a lasting impression on your customers. Think about it… you order your favorite product from your favorite website and one day it comes in damaged. You call or email customer service to get this fixed and they don’t
It’s no secret that shopping has changed drastically over the last decade. We are seeing more and more brick and mortar stores closing because people prefer to shop online. Even grocery stores are starting to take a hit because we can just order meal kits that show up on our door step every week or
Profit margins are tight in the restaurant industry and reducing labor costs is one way to make your restaurant successful. However, laying off workers and paying minimum wage aren’t necessarily the best long-term solutions. There are other ways to cut corners and make your restaurant more profitable and efficient. Here are the labor cost goals
From McDonalds to small restaurants, more and more restaurants are taking advantage of online ordering. Easy and efficient for both the customer and the restaurant, online ordering is a tool that every restaurant should consider. Need proof? Here are the top eight benefits of online ordering: 1. Almost any restaurant can benefit from online ordering Do
“Responsible leadership should include crisis prevention, preparation and a calm, straightforward approach to communication in the event that a PR disaster must be weathered.” – Forbes They say, “any PR is good PR.” There is some truth to this, but wouldn’t you prefer that the conversation about your brand be positive? We have seen a
Just when you think you have the latest and greatest technology implemented in your restaurant, something new comes out. Today, you have to always think ahead and be willing to adapt. As everything moves to the cloud, more and more technology is going to be impacted, including how your kitchen operates. POS software is often
Save company descriptions for the end of the press release, so they do not take away from the story you are trying to tell. Press releases are a traditional way of getting your newsworthy information out to the press. This form of communication often results in free publicity, media opportunities and prospects reaching out to
The summer and fall months are a prime time for Restaurant Weeks to start popping up. Restaurant Week is when a group of restaurants in the area put together a prix-fixe menu consisting of an appetizer, main course and dessert, so guests can sample the restaurants best dishes. It’s a great way for diners to
The Holiday season is upon us! Below are tips from our network of Food Safety Specialists to keep you and your family safe this Holiday season starting with your trips to the grocery store. Ensure Cleanliness It’s important to only shop in reputable stores and ones you know that have consistently passed health inspection. With