Author: Andrea Gow

Andrea Gow is a marketing account manager for Smarter Takeout, the restaurant and hospitality industry’s most nimble online ordering solution. Andrea joined Smarter Takeout in 2016 and is responsible for deploying strategic initiatives and customer support, including implementing and maintaining the most effective customer service to achieve the highest levels of customer satisfaction among our clients. Andrea previously served in executive positions with Smith’sTix and TicketsWest.

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2019 Restaurant Technology Trends

In 1997, Steve Jobs famously said, “You’ve got to start with customer experience and work back toward the technology – not the other way around”. This statement had evolved since 1997, and never resonated more than what is happening now with the restaurant industry.  Customers have come to expect, maybe even demand, a unified guest

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