2017 FSTEC RECAP

With an 81% increase over the last 10 years of reported foodborne illness, operators are looking to technology to help ensure the proper practices.

For more than 20 years, FSTEC has been helping restaurant industry leaders address very real business challenges. FSTEC2017 this past September in Anaheim, California was no different. Here are PAR’s Top insights from the event.

  1. Cloud POS – We are living in a time of great disruption in the restaurant industry and technology is leading the way. Cloud POS solutions are starting to shift from the Early Adopter phase into the Majority and no one wants to be a laggard. With access to agility and innovation, more operators are moving into the Cloud as the last POS technology they should ever need. HERE is Paul Rubin’s presentation on the Impact of Cloud Technology on Multi-Unit Operators in case you missed it.
  2. The Robots are coming – Okay, I don’t know how soon but the conversations are really heating up around Artificial Intelligence (AI) and robots becoming a larger part of the workforce ecosystem. This theme seemed a natural  answer to the rising costs of labor and the declining costs of advanced technology. We are already seeing the race to capitalize on voice ordering for example with the explosion of devices like Amazon Alexa and Microsoft’s Cortana.
  3. Food Safety – With an 81% increase over the last 10 years of reported foodborne illness, operators are looking to technology to help ensure the proper practices are being done, every time, to keep their customers safe. By switching from traditional paper and pencil checklist to intelligent solutions, brands have their HACCP practices secure and verifiable and data is available in real-time and stored in the – yes – you guessed it – that Cloud word again. PAR’s own, Tal Spirer presented on Food Safety in the Information Age, which can be found here.

One thing is for sure, technology will continue to change every day and the operators who build a framework designed for agility and scalability will come out on top. Thank you to all of the attendees and incredible speakers this year. We LOVE being a part of #FSTEC2017 and are already planning for next year! Hope to see you there!