Webinars
Webinars
6/30/11 – The Age of Technology-Influenced Dining: Restaurants’ Strategies for Success
Moderator: Abigail Lorden, Editor-in-Chief, Hospitality Technology
Panelists:
Chris Rezendes, Executive VP, VDC Research
BJ Emerson, VP, Technology, Tasti D-Lite LLC
Scott Langdoc, CTO, ParTech, Inc.
For generations, success in the restaurant business required the right address: location, location, location. Being in the right place at the right time is still important, but “right place” is no longer defined by brick and mortar. The right location in today’s world of technology-influenced dining includes social media, targeted e-marketing, mobile devices, and an ability to bridge the gap between the virtual and the physical.
Restaurants must be involved. With the coming blitz of Millennial consumers, the boom in smartphone adoption, and the proven effectiveness of technology on influencing dining decisions, restaurants that do not participate will struggle to engage consumers.
This web seminar brings together compelling new consumer research and an industry leading case study to help restaurant operators understand what’s really impacting the dining experience, and how they can respond by:
- Bridging the gap between the virtual and the physical
- Losing control without losing your business
- Staying relevant in an ever-changing social scene
- Using targeted marketing and real-time order influencing for measurable results
6/22/11 – Reaching the Millennials: The Impact of Technology on Consumer Behavior
Moderator: George Koroneos, Editor, Vertical Systems Reseller
Panelists:
Travis Priest, CEO, Sundrop Mobile
Bryan Griffin, CEO, Hospitality Technology Solutions
Peter Wolf, Chief Marketing Officer, ParTech, Inc.
In the past few years, social technology has changed the way today’s consumers shop and dine. Customers no longer accept that what’s put in front of them is the only option, and they aren’t afraid to interact with future-forward technology and targeted advertising, in fact, they fully embrace it. Today’s retailer must have a point-of-sale solution that incorporates the various social media services that their customers are on, that can be mobile when needed, and offer custom-tailored promotions to upsell to customers.
In this exclusive one-hour Web Seminar, learn about the latest advancements in POS technology that both your clients and their customers are demanding. Our panel of industry experts will discuss:
- The importance of interactive ordering through different touch points
- How to help retailers collect social media information without bogging down staff
- What non-traditional marketing tools can be integrated into a POS solution
- How to partner with VARs or ISVs to round out your existing solution
- Why mobility is changing the landscape of retail and hispitality
11/10/10 – Is Your POS System Prepared for the Consumer Evolution? Start Now.
Moderator: Christina Volpe, Associate Editor, Hospitality Technology
Panelists:
Abigail Lorden, Editor-in-Chief, Hospitality Technology
Mike Repetti, Vice President of Information Technology, Real Mex Restaurants
Scott Langdoc, Chief Technology Officer, ParTech, Inc.
The change in the consumer landscape isn’t coming. It’s here. And restaurant operators are caught in the fray of a rapidly evolving, massively mobile customer base that expects a flexible and personalized dining experience, now. Yesterday’s point of sale systems can not support this trend, and successful restaurant operators will need a POS that helps them deliver an advanced interaction to guests. Before making your purchasing decisions and finalizing your 2011 budgets, spend an hour with Hospitality Technology and arm yourself with these insights:
- Landmark research from Hospitality Technology’s annual Restaurant Industry Technology Study, formally presented here for the first time this year, identifies which features and functions of point of sale technology are rated most important by your peers. Additional findings reveal budgets, upgrade plans and more. Are you on track?
- Sneak-peak data from a consumer study offers a revealing look at the direction of customer loyalty and engagement. What’s the impact of social media on guests based on age? What do your technology systems need to do to connect with guests? Get the consumer’s perspective on these and other future-ready topics.
- Case study of success: one restaurant operator’s game plan for addressing evolving guest expectations through an “advanced interaction” point of sale.
Podcasts
Podcasts
6/30/2011 – Breaking into the Hospitality Technology Market
While retail has long been the bread and butter of many solution providers, hospitality, particularly food service, is fast becoming a hot bed for hardware and software implementations. VSR talks to Par’s Mike Todd for the inside scoop on what solution providers must know before making the leap into hospitality.
Listen Now!
3/31/2011 – The Smarter Consumer: The Inside Scoop on the Tech End Users are Demanding
Download a podcast featuring Scott Langdoc, CTO, ParTech, Inc. as he reveals key takeaways from an exclusive benchmarking study, “The Dining Customer’s View on Emerging Technologies and Restaurant Operations,” including how solution providers can capitalize on the results.
Listen Now!