Support for PAR Restaurant and Retail Customers

If you are already a PAR customer, we appreciate your partnership! Please call us for any additional support you require:

Help Desk:

800-382-6200 (24x7x365)

PAR Parts:

800-727-7278 (Monday – Friday 8 a.m. to 5 p.m. EST)

Software Administration:

Software Administration informs PAR customers of available software upgrades and can coordinate the distribution of updates for your PAR systems, including media as well as manuals and upgrade notices. Contact Software Administration at 800-533-2045.

Software Updates:

To request one of the Current Updates available, call Software Administration or Contact your PAR Sales Representative.

Driver Downloads:

PAR Development Partners and IT Personnel can review Driver Downloads online.

Support for PAR Hotel and Spa Customers

Support – Worldwide Connection

The PAR Springer-Miller Systems Worldwide Customer Support division has regional support centers in the United States, Malaysia, and the United Kingdom, and global help desk support available 24 hours a day, 7 days per week, 365 days a year.

Contacting Support

Email

Hotel support requests may be sent via email to support@springermiller.com,  Spa support inquiries use spasoftsupport@springermiller.com. These mailbox is monitored globally by support staff. Or utilize the customer portal for direct access.

Telephone

Telephone support is also available. The US support office offers 24/7/365 support. Other offices offer support as detailed below. US, UK and Asia Pacific support lines are open to all customers globally.