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North America
Hotel
Property Management System – SMS|Host Software

The SMS|Host Hospitality Management System gives your staff a complete set of tools for selling and delivering highly personalized guest services. Fully integrated, it’s intensively focused on the individual guest. You’ll anticipate their every need.

In the hospitality business, everything you do centers on providing first-class, personalized service to every guest. One property management system brings that focus and functionality together: SMS|Host Hospitality Management System.

The first comprehensive hospitality management system of its kind, SMS|Host gives your staff a complete set of tools for selling and delivering personalized services—at every point of guest contact. And it’s right at their fingertips.

Now you can focus every function on the individual. At the core of this graceful and efficient system, the Booking Center dramatically reduces reservation call times. You can streamline booking, check-in, and check-out.

SMS|Host masters all aspects of:

  • Reservations
  • Group reservations
  • Billing and charge routing
  • Availability and forecasting
  • Accounting and auditing
  • Suite handling
  • Housekeeping
  • Hotel operator and correspondence
  • Reporting and guest history

What’s more, the fully integrated SMS|Host hotel management system links your property’s recreational facilities with your accommodations, enabling agents to create and manage complex stays and itineraries.

With more than 20 integrated, guest-centric modules you can tailor guest experiences across all aspects, including lodging reservations, room details, baggage tracking, spa appointments, golf tee times, dining, and third-party activities.

Use the front office capabilities to create, change, conform and cancel reservations; check guests in and out; create packages on the fly; sell service from other revenue centers, and much more. It also gives you remarkable data analysis capabilities, enabling staff to find information quickly and customize reporting.

Accessibility to guest information is the cornerstone of your success. Availability can be viewed in a variety of formats. The Booking Center in SMS|Host allows your reservations staff to book a complete vacation from a single screen.

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